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Federal companies look to crack down on telemedicine fraud | PropertyCasualty360

Telemedicine has significantly expanded since the beginning of the COVID-19 pandemic. At the same time, the opportunities for fraud have increased. Unscrupulous international and domestic telemarketing call centers, staffing companies, marketers, brokers and practitioners, among other individuals and entities, have recognized the potential to line their pockets. Consider the charges brought several months ago against

NU PropertyCasualty360 2022 Know-how Innovation Honorees | PropertyCasualty360

News The NU PropertyCasualty360 2022 Luminaries program recognizes those in insurance who push for fresh thinking and practices. (Part 1 of 4) The NU PropertyCasualty360 Luminaries recognition program honors companies, people, programs and practices that are modernizing and humanizing the P&C insurance business. (Illustration by Rocco Baviera) In ancient times, before the construction of modern ports

How the metaverse might perchance well remodel insurance — a 5-year research | PropertyCasualty360

An insurer can’t burn down a skyscraper in the real world to train claims adjusters. In the metaverse, an insurer can vividly show employees, individually or in a collaborative virtual group, what to look for in the aftermath of a building fire or other catastrophic event. (Credit: Led Gapline/Shutterstock) The metaverse is ushering in the

The price of resolving claims with gift playing cards | PropertyCasualty360

If it’s possible to settle a claim during the first call, it encourages customers to return to the store, boosts their satisfaction and prevents the claim from developing further. (Credit: Shutterstock) For retailers, customer claims frequency is high but complexity is low. The most common types of claims – slip, trip or fall; struck by;

Flood-broken flooring: May well well furthermore restful you repair or change? | PropertyCasualty360

Commentary Flood waters not only contain water, but they also contain debris and dirt as well as other harmful contaminates that can cause staining and other problems. By Frederick M. Hueston | October 27, 2022 at 12:04 AM There are some tests that can be performed by forensic experts to see if it is possible

The smartphone: A platform for insurance innovation | PropertyCasualty360

Commentary Most policyholders own and understand how to use smartphones, giving insurers an avenue to offer enhanced safety features and improve CX. By Paul Williams and Marcus Newbury | October 18, 2022 at 09:01 AM While the safety and dashcam capabilities are valuable, the more a technology company offers from its platform, the more valuable

ALM launches free insurance course to handle industrywide skill disaster | PropertyCasualty360

News ALM and Miami Dade College have joined forces to offer a free three-week course providing direct access to top industry professionals in preparation for an insurance career. Here's what you need to know. By Raychel Lean | October 28, 2022 at 01:24 PM ALM has teamed up with Miami Dade College to offer the

Court Dismisses 32 COVID-19 Commercial Insurance coverage Cases In opposition to Erie Insurance coverage – Carrier Management

New You can now listen to Carrier Management articles!A federal judge has dismissed 32 lawsuits over COVID-19 business interruption insurance claims against Erie Insurance, concluding the claimants failed to “plausibly plead” that they are entitled to coverage under their Erie policies. The ruling by U.S. District Judge Mark R. Hornak in western Pennsylvania reflects the

Anger Building over Delays in Changing Unhealthy CPAP Devices

New You can now listen to Insurance Journal articles!A massive recall of millions of sleep apnea machines has stoked anger and frustration among patients, and U.S. officials are weighing unprecedented legal action to speed a replacement effort that is set to drag into next year. Sound-dampening foam in the pressurized breathing machines can break down